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Voice Documentation

Call recording technology plays a crucial role in today’s businesses. Now, telephone conversations no longer disappear as they occur. Business Communications of Memphis provides the most advanced products and services to eliminate the void left with voice conversations. Producing a word-by-word synopsis of phone conversations allows managers to review employee conversations, prevent potential customer service problems and confirm details not originally documented.

We partner with several voice documentation providers – ensuring we can find the right solution for your company. Each are proven leaders in the industry and offer solutions to most company’s voice documentation needs


with both on-site equipment as well as via the cloud. BCM will assess your company’s specific wants and find a solution for optimal ROI. Our dedicated and experience staff will provide training and support during the installment period and well after. To learn more about how voice documentation can help your company, contact us today.

What We Do

  • Word-by-Word Synopsis
  • Phone Conversation Recording
  • Recall by Phone or Email
  • Excellent Customer Service Assurance